Welcome to our website. By continuing to browse and use this website, you agree to comply with and be bound by the following terms and conditions, which together with our Privacy Policy govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

1. Scope of Services

This website offers a range of products and services related to health and wellness. The products sold on this website include earthing products, EMF protection, blue light blocking, aand red light therapy, among others. By using this website, you agree to purchase products and services subject to the terms and conditions set forth here.

These products are not intended to diagnose, treat, cure, or prevent any disease, and should be used only as directed. If you have health concerns, please consult a healthcare professional before using our products.

2. Orders and Payment

By placing an order, you are making an offer to purchase products at the prices specified. Payment for products must be made in full at the time of order. Accepted payment methods include credit/debit cards, PayPal, AfterPay, Zip Pay and direct deposit.

Please refer to our Shipping Information page for more details regarding shipping times, costs, and related fees, including customs duties and taxes for international orders.

3. Returns, Refunds, and Cancellations

We offer a return and refund policy for products that are returned in unused condition. Please refer to our Returns Policy for detailed information on how to return items and the criteria for receiving a refund.

If you wish to cancel your order before it has been dispatched, please contact us immediately via email or phone. Once an order has been processed and dispatched, it can no longer be cancelled.

4. Guarantees

We are confident in the quality and effectiveness of our products and offer the following guarantees:

• Earthing Guarantee: Our earthing products come with a satisfaction guarantee, and we offer a return or exchange if the product does not meet your expectations as per the terms outlined on this page.
• BluShield Guarantee: BluShield products are backed by a satisfaction guarantee. If the product does not perform as described, you are entitled to a refund or exchange, as per the conditions outlined on this page.

Please refer to these guarantees for full terms, including return windows and eligibility criteria.

5. Warranty

Many of our products come with a warranty against defects in materials or workmanship. For details about product warranties, including coverage, claim procedures, and timelines, please refer to our Warranty page.

6. Intellectual Property

All content on this website, including but not limited to the design, layout, text, graphics, logos, and software, is protected by copyright law and remains the property of Earthing Oz or its licensors. You may not reproduce, modify, or distribute any of this content without prior written consent.

Trademarks displayed on this website are the property of Earthing Oz, its affiliates, or third-party licensors. All rights are reserved.

7. User-Generated Content

If you choose to submit reviews, comments, or other user-generated content on our website, you grant us the right to use, modify, and distribute such content in connection with our business. You agree to ensure that your submissions do not violate any applicable laws or infringe on the rights of third parties.

We reserve the right to remove any content that we deem to be inappropriate or violates our terms.

8. Limitation of Liability

To the extent permitted by law, we disclaim all liability for any loss, injury, or damages arising from the use of the products or services, including any issues related to product performance, misuse, or the use of information on this website.

We do not assume liability for any indirect, incidental, or consequential damages arising from the purchase or use of products, except as required by law.

9. Privacy and Data Protection

By using this website, you consent to the collection, storage, and processing of your personal data in accordance with our Privacy Policy. This includes information you provide when making a purchase, creating an account, or signing up for newsletters.

We use third-party services, such as Google and Meta, to improve ad performance and optimise user experiences. These third parties may collect and use information as described in their respective privacy policies.

10. Force Majeure

We will not be held responsible for any delay or failure in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, strikes, or government action.

11. Dispute Resolution

Any dispute arising from the use of this website or related to the terms of sale will be governed by the laws of Australia. If you have a dispute, we encourage you to contact us directly so we may resolve the issue informally. Should the dispute remain unresolved, it may be submitted to mediation or arbitration in accordance with Australian law.

12. Amendments to Terms

We may update or revise these terms and conditions from time to time. Any changes will be posted on this page, and we recommend reviewing this page regularly to stay informed about our policies. By continuing to use the website after changes are posted, you accept the revised terms.