This privacy policy sets out how we use and protect any information that you provide when using this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page periodically to ensure you are happy with any changes.

What We Collect

We may collect the following information:

• Name
• Contact information, including email address and phone number
• Demographic information such as postcode, preferences, and interests
• Other information relevant to customer surveys and/or offers

What We Do With the Information We Gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record-keeping
• Improving our products and services
• If you have opted in, we may periodically send promotional emails or text messages about new products, special offers, or other information which we think you may find interesting using the email address you have provided.
• If you have opted in, we may use your information to contact you for market research purposes. We may contact you by email, phone, or mail.
• Customising the website according to your interests
• Enhancing our advertising and marketing efforts (see "Advertising and Analytics" below)

Advertising and Analytics

To improve your experience and the performance of our advertising, we may share certain information with third-party platforms, including Google and Meta. This includes:

• Cookies, device identifiers, and browsing behavior data
• Information that helps us analyse website traffic and measure marketing performance
• Data used to serve personalised ads based on your interests

We use tracking technologies such as cookies and pixels to collect this information and share it securely with these platforms.

For more details about how these platforms handle your data, refer to their privacy policies:

• Google Privacy Policy
• Meta Privacy Policy

How We Use Cookies

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual by gathering and remembering information about your preferences.

We use cookies for:

• Website traffic analysis and user behavior tracking
• Serving targeted ads tailored to your interests through platforms like Google and Meta
• Measuring the effectiveness of our marketing campaigns

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Please note, this may limit the functionality of the website.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used for direct marketing purposes.
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at admin@earthingoz.com.au.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

If you believe that any information we are holding on you is incorrect or incomplete, please email us at admin@earthingoz.com.au. We will promptly correct any information found to be incorrect.